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Uploaded images not working

austinremi
New Member
Forum Posts: 1
Member Since:
Offline

I tried to upload pics from my own files, but they don't seem to work. It just shows a blank image. I can only add images from In-App resources and Resource check on google. How can I use my own images?


Neil Appstrong
Admin
Forum Posts: 166
Member Since:
Offline

You can upload your images directly to the resources. Make sure they are in .png or .jpg format. Now other images have other requirements when trying to "set" the image for a particular function and those requirements are listed on that individual screen or on the pop-up when trying to select the image.

To upload the image simple click on the app you want to upload the image for. Then click on "IN-APP RESOURCES". Then click on "UPLOAD". Select the images you want to upload and press "OK" or any other option depending on the browser you are using. If you're still having troubles, then feel free to open a support ticket and we will help you figure out the problem. 

THIS COULD BE A SECRET TO YOUR ISSUE

The images extensions ARE case sensitive!

Meaning, if your image is:

headerimage1.PNG

Then you must input:

headerimage1.PNG and NOT headerimage1.png. This should work with .jpg also.

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